"Mr. Lepore,
Thank you for your most excellent and reliable services. Your team was very efficient and a pleasure to work with."
"Dear Brian and Nichole,
I want to tell you how very satisfied I am with the work done at my home. From the beginning of my first phone call, I was very impressed that I was speaking with the owner (A rarity nowadays). Upon meeting you and your lovely daughter, I knew this was going to be "a great fit". Everything was done very professionally, all my questions were answered and the workers on the job wasted no time in completing the project. I would highly recommend Perfect Basement for any waterproofing and mold remediation. You won't be disappointed!!"
"They did a excellent job. Very professional and got the job done in a timely manner!"
"Dear Brian, I wanted to take a minute to thank you and your workers for a job well done. As you know we had a complicated repair to do in my homes' crawlspace. You and your crew came with a "can do" attitude and completed the job with timeliness, professionalism and quality. Your crew was courteous and left the jobsite clean and also asked "Is there anything else we can do?" This kind of attention to detail is the sign of a successful business! Again, I thank you, and if you need me for any referrals please let me know."
"Great job, very accessible, efficient and professional. Entire project was perfect...as in their name. Highly recommend Perfect Basement !!"
"The Perfect Basement team just finished the basement in my 1860 historic home and I am very pleased so far. We did have a heavy rainstorm approximately a week after to test the work and no water! The whole process was easy and comfortable and pricing was competitive. I have already had him look at my other property that has a similar situation."
"It was a pleasure working with Brian and his staff on our recent mold remediation job in Ocean City, NJ. Brian thoroughly explained the process of remediation and re-insulation specific to our crawl space. There was no pressure whatsoever. The workers did a complete job in a timely manner under challenging conditions as our crawl space height was less than 3 feet. We are very happy with the results and will recommend Perfect Basement to others."
"Excellent company; experienced, well knowledgeable owner- very pleasant to work with."
"They originally installed remediation around our basement walls and installed sump pumps. They did a great job and any time we called with a question or concern, they addressed it immediately. They were wonderful to work with. Brian and his crew were very professional and accommodating. We would highly recommend them."
"They fixed the leak in my basement window well and replaced all the egress windows in my basement. They were very responsive and do excellent work. They came the next morning, which was a Saturday, after I called and then came out to take care of the rest of the work."
"Brian came and looked over the job we wanted done. He gave us a reasonable price; set an approximate date, called and affirmed the date. He and his crew came on time and finished on time doing just what they promised to do. We are very happy and have absolutely no complaints. We highly recommend Brian and his crew."
"Just a short note to thank you for assisting us with the issues we had in our crawl space/basement. It was very refreshing to have a response and turnaround so quickly. Dave and I are very pleased with the results in the basement. Your crew was very professional and friendly and did a great job. We would never hesitate to call you again for any work we would need in the future. At this time, we don't know of anyone who is in need of your services; but please be assured, if asked or if we hear of anyone needing your services, you will be the first on our list of recommendations. Again, thank you for the exceptional work performed and the great guys you have working for you."
"The Perfect Basement people were great! Within an hour of my initial call I had a call back and a few hours later I was getting an estimate. I also contacted other companies and they were all much more money for the job. Once the job got started everything went very smoothly. I crawled under the house to see what was being done and everything was being carried out just as specified. I am sure I made the right decision by selecting Perfect Basement for the job."
"We had mold and other issues with our crawlspace at the Shore. Perfect Basement was responsive and prompt in dealing with our concerns. The installation was very professional."
"Great service! Completely explained all work they were proposing to do in our wet, moldy crawlspace. Started the job the next day and worked diligently until the job was complete. In two days our crawl space was completely clean and dry. I would highly recommend Perfect Basement!"
"I cannot say enough great things about Mr. Lepore and his company, what a treasure to find someone like him who is sincere in providing excellence. He and his company obviously have the expertise but obviously take great pride in all aspects of the jobs they do. I could not be happier. My basement, which we called the "dungeon" went from a frightening, smelly, moldy, wet unusable mess to a dry functional area."
"I would highly recommend your company. As a matter of fact, I have already given your name to a friend. I have listed below the things about Perfect Basement that stood out as being especially important to me.
* Availability - Excellent. If you are not available when I call, I receive a call back within an hour. However, the majority of the time you or someone from you office answer. I do not have to deal with voicemail.
* Response time - Excellent. Met my son at my property the day after I contacted you and offered to fit me in the following week during your busy work schedule to accommodate my needs.
* Mold Removal - Excellent. Your techs were thorough, courteous and professional.
* Follow up - Excellent. Even after the job was completed you were always available to answer my questions and ALWAYS with patience and understanding to my concerns.
* End Result - Excellent. I am very happy with the results. My basement is mold free!
Thank you again not only for your assistance during a difficult time but for your professionalism and timeliness in which this matter was handled."
"I was very pleased with your service both times. Thanks."
"My husband and I were extremely pleased with the quality and professionalism of your company and employees. The work was completed in the time frame that you quoted and best of all with the price that was quoted. I mostly liked that your men left my basement in better shape than when we started the project. Overall my husband and I who rate your company A Plus"
"I waited till after this last storm to reply to you. After Superstorm Sandy, my basement was continuing to flood after each rain. Since you came and remediated and waterproofed my basement, I have not had a drop of water accumulate in my basement. We have had three heavy rains and the water has not even activated my sump pumps. After years of a wet basement, this is amazing.
I am so grateful for your expertise and the professionalism of workers. I would gladly recommend you to anyone to resolve their water problems. I have been singing your praises to family and friends.
No more sleepless nights, wondering what was going on under the house!"
"I own a home building/renovation business and have used Perfect Basements (7) times in the last few years both for waterproofing and mold remediation work. Brian (owner) is a honest business man and always stands behind his work. His project manager, Mike does a great job overseeing the jobs and always leaves the job site clean. I would highly recommend Perfect Basement."
"On behalf of First Seventh-day Adventist Church of Newtonville, I (we) thank you for the successful mold remediation at our church performed by your company, Perfect Basement, LLC. Thanks to you we can now return to our regular church activities and functions in that building. The Lord bless you and keep you in all that you do!
You are welcome to attend our church worship services at any time, if you like.
I will send you a schedule of church worship service times in the near future."
"I wanted to write to thank you for helping us with the water in our basement. When the hot water heater broke-I had no idea what to do. I am so grateful to you and your team for being so responsive and professional, and for making time to help us when I know you had bigger projects to take care of.
I have recommended you to friends in the past and will continue to do so-it's rare to have business that we can turn to in emergencies that we can really trust to be fair and thorough. Thank you!"
"This is rather late, considering the fact that the work you did on our french drains was completed in November. It has been more than we could have expected in that the dampness is completely gone, the de-humidifier never turns on, and it is almost desert-like down there.
Additionally, we were impressed at the way in which your crew conducted themselves while they were here. They were respectful of our property, put in a full day's work, and cleaned up each day before they left. So, not only did we receive quality work, we received courtesy and respect as well."
"Your team did an excellent job. Very professional with everything they do. It was a pleasure working with you."
"I wanted to tell you how thoroughly pleased I am with the french drain installation that your company installed today. I am not exaggerating when I say that I have never had such an extensive "home" project completed before schedule, without complications and at the original cost. Your crew of 7 was completely professional, competent, courteous, and attentive to any of my concerns or requests. I was impressed with the quality of material and work.
I am also very impressed with your efficiency, candor and honesty in quoting a price for the job. Aside from coming the very next day after I contacted you, your assessment of the problem was identical to the other companies that I contacted. However, you differed in your proposal to use quality materials, outstanding workers and your price was beyond reasonable. I respect anyone who conducts business by commencing a project of this complication and expense with a handshake."
"The job was completed within a week of our initial conversation. Not only were your workers friendly and respectful, but they also worked until the job was done. It only took them two days to solve a problem that was keeping me up at nights for three months. They were incredible. Not only did they finish their job, but they also finished the job of the mold remediation company. I was so incredibly happy and satisfied."
"I wanted to take his opportunity to thank you for the assistance, dedication, and professionalism you and your company demonstrated throughout my experience with you. It is with great pleasure that I write your recommendation."
"Job well done!!! Your guy's did an outstanding job on my basement. I can't believe how fast and neat they worked. Please feel free to use me as a reference anytime."
"You perform quality work at a reasonable price. I've already recommended you to others who have issues with their basements. Keep up the excellent work"
"Perfect Basement has done 2 of my houses (1 crawl space and 1 basement) and are an A+ company. Their work is over and beyond exceptional and Brian is a great owner. There are only positives from this company. Keep up the great work Brian and Perfect Basement."
"Excellent workmanship, with full resolution of crawlspace issues. Completely responsive to phone calls and texts. Definitely 5 stars to Brian, Nichole, and Mike and team."